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PlanetLawyer

For the ambitious attorney

For the ambitious attorney

The first few years of beginning a law business are crucial to your success, whether turning your side hustle into a full-time job, your profession into an income stream, or building your big idea into a flourishing startup.

How you interact and communicate with customers, coworkers, and potential business partners will set the stage for future success.

That's why reliability is vital in a communications platform; you need to be sure your solution will function whether you're talking to a single, high-value client or 40 people in a webinar. Naturally, price and personalization are significant factors as well. You want to be billed only for the services you use rather than for a bunch of extras you never touch, and you don't want any hidden costs or overage penalties.

To better support your legal business, it is essential to understand how your communications platform may assist you in strengthening client relationships, fostering teamwork, and fostering an innovative legal culture.

Making contact with clients

If you're a lawyer or run a legal services company, you know how important it is to be there for clients at every stage of their lives. Consumers today want brands to be reachable instantly across numerous channels, including but not limited to phone, email, social media, live chat, and video.

Some suggestions for interacting with clients via Planet Lawyer:

Talk on any gadget, any time.

It's essential to be accessible to customers no matter how busy you are. You may use Planet Lawyer anywhere because it is compatible with a wide range of desktop, laptop, tablet, and mobile devices. You can use your computer, tablet, or mobile phone to make and receive phone calls, send and receive text messages, and participate in Video Meetings when you subscribe to the Planet Lawyer platform. Leave your workplace whenever you like without worrying about falling behind on work or losing out on possibilities.

With Planet Lawyer Phone, you can use your primary office line or a dedicated business number when making outbound calls or text messaging to clients. In any case, consumers will no longer need to contact you via your phone number.

Speed up your responses with phone queuing.

Once your company's sole point of contact, your expanding team can help reduce call wait times. Customers will have lower wait times thanks to the call queue set up to direct calls to a specific person or set of users (such as your entire sales team).

Use video to captivate your clientele.

Use online video's growth opportunities and cost savings to expand your virtual law practice. With the help of annotation and screen sharing, you can have a fruitful conversation with your customer during a consultation or give a compelling product demonstration. In addition, you may set up new revenue streams from virtual consulting and counseling by creating virtual touchpoints like a weekly office drop-in.

Establish separate channels for team discussions on various endeavors.

Planet Lawyer Chat facilitates simple one-on-one and group discussions with legal professionals from all around the world. If you want to communicate with specific audience subsets, you can make separate channels for them. To debate the topic, provide relevant media, and solicit input, you can convene the appropriate parties into a dedicated channel.

When chatting with a coworker online, you may decide that a phone conversation or video conference would be more effective for getting your point through. With Planet Lawyer, you can effortlessly switch between online chat and other communication methods, including phone calls and video conferences, with the touch of a button. You can also include other team members in a conference call or meeting when necessary.

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Editorial Team

Planet Lawyer Editorial Team is a group of writers and researchers who cover insights and trends in the modern world of work, recruiting and HR.